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Disabled people

• Assessment and funding
  • How to access support
  • Needs assessment services
    • Getting ready for your needs assessment or reassessment
  • Individualised Funding
• Community newsletters
• Flexible funding
  • Hosted flexible funding
    • Information sheets for people with tiered host guidance
  • Flexible funding questions and answers
  • Examples of using flexible funding
• Understanding your rights
  • Ensuring safe, high-quality services
• Learn about Enabling Good Lives
• Support and services
  • Housing and transport
    • Modifying your home
      • Home modifications we can fund
        • Cost contributions for home modifications
        • Income and cash asset test
        • Part payment toward home modifications
      • Doors and walls
      • Platform lifts
      • Outdoor ramps
      • Stair lifts
      • Level access showers
      • Building consent for home modifications
    • Living at home and in a community residence
      • Support around the house
      • Paying household costs
      • Choice in Community Living
        • Understanding the purchasing guidelines
      • Supported Living
      • Community Residential Support Services
    • Community day services
    • Transport and vehicles
      • Vehicle modifications
  • Child Development Services
  • Māori and Pacific
    • Māori disability support services
    • Pacific disability support services
  • Health, safety and wellbeing
    • Behavioural Support Services
    • Help and support for violence, abuse or neglect
  • Equipment and aids
    • Equipment available to loan or buy
    • Low cost equipment
    • Deaf or hearing loss equipment for children
    • Deaf or hearing loss equipment for adults
      • Guide to getting hearing aids: Hearing Aid Subsidy Scheme
      • Guide to the Hearing Aid Funding Scheme
    • Cochlear implants
    • Blind or reduced vision equipment
    • Children’s Spectacle Subsidy
    • Help with equipment costs for hearing loss
  • Specific disability services
    • Hearing and vision services
    • Autism support services
    • Education for children with hearing loss
  • Other support available from MSD and other government agencies
  • Education and employment
    • Education support
    • Employment support
  • Information and resources available through Firstport

Carers

• Connect with other support people
• How to access Carer Support
• Respite advice and other resources

Providers

• Audit and assurance
  • Enhanced Audit Programme
  • Evaluation summary reports
• Community Residential Support Services
  • Global Pricing Tool
• Contract information for providers
  • Updated DSS Outcome Agreement and Standard Terms and Conditions
  • Community-based support services
  • Connecting and strengthening disability communities
  • Early intervention and specialist support services
  • Environmental support services
  • High and Complex Framework (Compulsory Care)
  • Historical agreements
  • Residential-based support services
  • Other Services
• DSS operational policy
  • Management of NASC and EGL Site Budgets Operational Policy
• Equipment and modification services
  • Manuals and practice guidelines
    • Prioritisation Guideline and Q&As
      • Prioritisation Guideline
  • Using the Equipment and Modification Services Portal
  • When the Equipment and Modification Services Portal is required
  • Consultation, decision-making and complaints processes
  • Equipment for trial
  • Equipment and Modification Services definitions
• High and Complex Framework Operational Strategy
  • Forensic Coordination Service (Intellectual Disability)
• Information for service providers
• Learn about Enabling Good Lives
• Newsletter for providers
• Opportunities
  • Current opportunities
    • Join the Panel of Providers for Residential Support Services
    • RFP - Safeguarding training for care and support workers
    • RFP - Safeguarding resources for disabled people, family and whānau carers
    • Request for Information: Behavioural Support Services
  • Closed opportunities
    • Request for Proposal to deliver the Cochlear Implant Programme in NZ
    • DAPAR RFP
    • Request for Information - Cochlear Implant Services
    • Request for Application to join panel of providers for residential services
    • RFP: Request for Proposal (RFP) for Enhanced Audit Services.
• Quality and safeguarding
  • We can all contribute to quality and safeguarding
  • Expected behaviours for DSS staff and providers
  • Disability Abuse Prevention And Response
  • Provider complaints process
  • Research paper - quality & safeguarding
    • Enlivening Te Tiriti principles in a quality framework
    • How a quality framework can support EGL system change
    • Little published on Indigenous approaches
    • The Australian NDIS experience
    • Other regulatory frameworks
    • Some key points to take away
  • Provider quality forums
    • Watch previous provider quality forums
  • Assisting Change
  • People for Us
  • Care recordkeeping guidance for providers
    • My Experiences Matter: resources for providers
  • Quality Improvement Project: Reducing choking-related incidents
• Review Panel for NASC and EGL sites
  • Terms of Reference - Review Panel (as of 3 July 2026)
  • Q&As: Review Panel
  • Review Panel data
• Reporting of critical incidents and deaths
  • Reporting critical incidents and deaths online: getting ready for QMS

Improving Disability Support Services

• Improving services through consultation
  • 2026 consultation documents
• Improving support for family carers
  • Questions and answers about improving carer support
• Disability Support Services Legislation
  • DSS Act 2026 Frequently Asked Questions
• Improving assessment, allocation and flexible funding
  • Improving assessment and allocation
  • Assessment and allocations: questions and answers
  • Summary findings from community consultation on assessment tools, processes, and flexible funding
• Community Residential Support Services

News

• Community update 6 March 2025 (duplicated and changed to News page)
• Community update 18 February 2024

About us

• Contact us
  • Complaints and feedback
    • Complaints about disability services
    • Providing feedback about disability services
    • Make a complaint about DSS
• Interim Digital Accessibility Statement
• Legal disclaimer
• Newsletters
• Our leadership
• Publications
  • Community newsletters
  • Newsletter for providers
  • Reports
  • Information releases
• Independent review of DSS
  • Recommendation 2: Rapid review of pricing for residential care
    • Transition to a new Community Group Home contracting approach
      • Webinars for providers
  • Independent review: recommendations 1-7
  • Cabinet paper 29 April 2024
  • Cabinet paper 12 August 2024
• Budgets
  • Budget 2025 DSS Cost Pressures – Supporting Disabled People