Request for Information: Behavioural Support Services

We want to better understand: 

• what supports positive outcomes for disabled people, families and whānau

• practical and effective approaches to Behavioural Support Services 

• workforce capability and capacity 

• innovative approaches to service delivery 

• opportunities to support timely access to services and supports 

• factors that support sustainable, long-term improvement 

• emerging needs and future priorities for Behavioural Support Services.

Why are we doing this? 

The information gathered will help DSS better understand the current BSS landscape, and identify opportunities to strengthen services and support sustainable, long-term improvement. 

Who can provide feedback? 

We welcome feedback from: 

• Behavioural Support Service providers 

• Disabled people, whānau, families and carers 

• Peak bodies and advocacy organisations 

• NASCs 

• Community Disability Services providers 

• Other organisations with an interest in BSS. 

How can I provide feedback? 

Providers 

We encourage providers to submit responses through GETS using the RFI response form. 

GETS - Behavioural Support Services Request for Information external

If you are unable to use GETS, use the RFI documents and response form below. You may email these to dss_procurement@msd.govt.nz.

• RFI - Behavioural Support Services
• RFI - Behavioural Support Services Response Form

Disabled people, whānau, families, carers and organisations 

We are interested hearing about what good Behavioural Support Services would look like for you.

We are especially interested in hearing about any practical or innovative supports that have worked well for you, and what changes or suggestions you have to help achieve longer-term positive outcomes. 

Feedback can be provided through: 

• Email: dss_procurement@msd.govt.nz 

• Written submissions: PO Box 1556, Wellington, 6140 

Important: Please do not provide any personal information in your response, such as your name, birthdate, address, or any information that can be used to identify you. If you accidentally provide personal information, you can contact dss_procurement@msd.govt.nz to request access to, correction, or deletion of information held about you.  

What will happen to the information? 

Information and feedback gathered through this engagement will be analysed alongside responses received through GETS. 

The findings will help DSS: 

• understand current service delivery arrangements 

• identify opportunities to strengthen services and support positive outcomes 

• understand future needs and demand 

• identify opportunities for sustainable, long-term improvement 

• inform future planning and any subsequent procurement approach. 

Please note 

• This is a Request for Information (RFI), not a procurement process. 

• DSS is not seeking quotes, proposals or tenders. 

• Providers are encouraged to submit responses through GETS. If you are unable to use GETS, please contact dss_procurement@msd.govt.nz

Timeline