This page includes contracts and services specifications for residential based services.
DSS contracts a range of residential based support services, under different contract models.
From 1 December 2025, DSS has a panel agreement for residential services. The Panel Agreement provides a consistent way of contracting for residential services.
This agreement initially is used for Community Residential Services, and over time will be used for other services.
- DSS - Residential Services Panel Agreement - Panel Agreement Example
- DSS - Residential Services Panel Agreement - Terms and Conditions + Schedule 1
To apply to join the Residential Services Panel, please see the information provided here Opportunities | Disability Support Services. external
Community Residential Support Services
As of 01 December 2025, DSS contracts community residential services via the Residential Services Panel Agreement. The following are the specific community residential schedules relating to the panel:
- DSS - Residential Services Panel Agreement - Community Residential - Schedule 2 – Funding
- DSS - Residential Services Panel Agreement - Community Residential - Schedule 3 – Reporting
- DSS - Residential Services Panel Agreement - Community Residential - Schedule 4 - Performance Management
- DSS - Community Residential Services - Service Specification - Nov 2025
For more information on the CGH Pricing Model, see Information for providers | Disability Support Services external
Other Residential Services
Other residential services contracted separately include:
Aged Residential Care (ARCs)
Rest home and private hospital services (for adults generally aged under 65 years)
Community Residential Services within Aged Care Facilities for Younger People with Lifelong Disabilities
Community Residential Support Services for Children and Young People
Tier Three Community Residential Support Services for Children and Young People
This Service Specification should be read along with the Tier Two Community Residential Support Services Specification external.
Facility Based Respite Services
Tier Three Facility Based Respite Services – 16 years or Younger
- Tier Three Facility Based Respite Services – 16 years or Younger (PDF 169 KB) external
- Tier Two Facility Based Respite Services (PDF 137 KB) external
Further information
In November 2025 we held a provider briefing webinar for residential service providers. The webinar and supporting slides can be found here.