Request for Information - Cochlear Implant Services

Please note: this RFI closed on 1 August 2025.

We have released a Request for Information (RFI)  for suppliers of cochlear implant services. This RFI is issued by Disability Support Services (DSS), Ministry of Social Development. 

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About this opportunity

DSS is seeking information from qualified providers of cochlear implant (CI) services in New Zealand.

The services include, assessment, prioritisation, surgery, device hardware, habilitation/rehabilitation and associated follow-up services across the recipient's lifetime.

Responses to the RFI will be used to assess current service models, market capacity/capabilities and innovations to inform potential future procurement approaches and support strategic planning for cochlear implant services. 

This RFI is issued solely for information-gathering and planning purposes and does not constitute a commitment to procure any services.

Cochlear implants are critical for individuals with severe to profound hearing loss who derive limited benefit from hearing aids. The New Zealand Government funds cochlear implant services to improve communication abilities and quality of life. As demand increases and technology evolves, DSS is reviewing service delivery and funding models to ensure equitable, timely and sustainable access across the country. DSS is exploring how service delivery can be enhanced to ensure high-quality outcomes and optimal use of public funds.

Through this RFI we are looking to:

  • Undertake market research and horizon scanning to understand what other delivery models exist.
  • Understand emerging market trends, what other suppliers are in the market, their size and experience and explore general interest in this space.
  • Understand how we might be able to expand CI access through improved outreach and awareness with a focus on increasing uptake by different population groups.
  • Explore innovative funding approaches.

Contact

If you have further questions, or require support to submit an application, please contact dss_commissioning@msd.govt.nz

Important dates

  • 21 July 2025 - 3 PM: Deadline for Questions from respondents
  • 01 August 2025 - 12 PM: Deadline for responses 

RFI Documents