Information for providers: Community Group Home Pricing Model
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Transition to the new model
Ensuring disabled people in residential care continue to get the services and supports they need is our top priority. DSS will work with providers, NASCs and Enabling Good Lives sites to support them to transition to this new model.
The new pricing model has been in place since 1 July 2025. New contracts and system changes to administer the pricing model will come into effect on 1 December 2025.
This model will require a shift in the approach to how DSS, NASCs, Enabling Good Lives sites and providers work together to allocate funding.
DSS will work individually with providers to support this transition as part of the contracting process.
Factsheet: Global Pricing Tool (GPT). external The GPT is an important component of the Community Group Home Pricing Model, this document provides an overview of the GPT and includes the Final Banded Rates.
Information sessions and webinars for providers
In 2025 DSS hosted a range of webinars for providers, NASCs and Enabling Good Lives sites, so they could find out more about the new pricing model and procurement process.
DSS also received a substantial amount of valuable feedback from providers on the draft Residential Services Panel Agreement. We have carefully reviewed this feedback and made a number of amendments. This document summarises the key comments and DSS’s responses, including any changes to the Agreement.