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Disability Support Services

Information for providers: Community Group Home Pricing Model

This page includes information on the development of the Community Group Home Pricing Model, and contracting approach.

Information for providers on the current policies and contracts is available here.

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Community Group Home Pricing Model 

The model required a shift in the approach to how DSS, NASCs, Enabling Good Lives sites and providers work together to allocate funding. 

Factsheets were developed to explain what the new pricing model and lifting of the funding freeze means for disabled people, family and carers. 

Global Pricing Tool 

Provider engagement on pricing model 

In November 2024, DSS held engagement sessions with representative groups of providers. Providers were also able to share their thoughts through an online survey specifically designed for Recommendation 2.  

Request for Application 

In June 2025 DSS released a Request for Application (RFA) to join a Residential Services Panel Agreement for the provision of Community Residential Services  external. 

On 3 July 2025 DSS hosted an Industry Briefing for providers external. This webinar covered the Request for Application process. 

We received a significant number of applications and have been communicating with providers on an individual basis to let them know the outcome of the RFA process. Update on RFA process to join a panel of providers for residential services | Disability Support Services external 

DSS also received a substantial amount of valuable feedback from providers on the draft Residential Services Panel Agreement. We have carefully reviewed this feedback and made a number of amendments. This document external summarises the key comments and DSS’s responses, including any changes to the Agreement.  

DSS contracts a range of residential based support services, under different contract models. Our contracts and service specifications for residential based services are available here: Residential-based support services | Disability Support Services external 

Information sessions and webinars for providers 

In 2025 DSS hosted a range of webinars for providers, NASCs and Enabling Good Lives sites. These included information on the new pricing model and procurement process. View the videos and other material from these webinars external. 

Cabinet papers 

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