Information for providers

Transition to the new model

  • Ensuring disabled people in residential care continue to get the services and supports they need is our top priority.  DSS will work with providers, NASCs and Enabling Good Lives sites to support them to transition to this new model.
  • The new pricing model has been in place since 1 July 2025. New contracts and system changes to administer the pricing model will come into effect on 1 December 2025.
  • This model will require a shift in the approach to how DSS, NASCs, Enabling Good Lives sites and providers work together to allocate funding.
  • DSS will work individually with providers to support this transition as part of the contracting process.

Community Group Home Pricing Model

Cabinet papers

Factsheets

Information sessions for providers

In June 2025 DSS hosted webinars for providers, NASCs and Enabling Good Lives sites so they could find out more about the new pricing model and procurement process.

Request for Application

In June 2025 DSS released a Request for Application (RFA) to join a Residential Services Panel Agreement for the provision of Community Residential Services external.

On 3 July DSS hosted an Industry Briefing for providers external. This webinar covered the Request for Application process.