Lead auditors and evaluators

Auditors and evaluators review Ministry funded services and identify areas that require further improvement. They also ensure the achievement of quality of life outcomes and the safety of people who use a particular service.

Here is a list of lead evaluators and auditors for DSS.

Hayley Lord

(PGDip. Practical Psychology, MHSM, PGDip. Psychology)

Hayley is a Community Psychologist with 20 years experience in community health.  As an experienced auditor, Hayley has used her training and knowledge of the sector to audit public and private providers across general practice, mental health, disability and community health organisations. 

Hayley brings a positive and participative approach to audits and has a particular passion for supporting client led and culturally safe environments.

Standards and Monitoring Services (SAMS)

SAMS (Standards and Monitoring Services) is a national evaluation, education and leadership development organisation governed and primarily staffed by disabled people and families. SAMS staff biographies external are available on their website.  

Mana Ātea

(previously My Place Aotearoa)

Rangi Pouwhare, Managing Director of Mana Ātea external has more than 30+ years’ experience as a leader and change agent, proactively developing and maintaining strong productive relationships to achieve Māori outcomes.

Rangi comes from a whānau steeped in tikanga and āhuatanga Māori, based on a strong Tūhoe foundation. Those principles and values have influenced every decision and initiative that Ms Pouwhare has made throughout her life. With this experience, Mana Ātea integrates tikanga Māori support into the delivery of services.

Rangi Pouwhare provides tikanga expertise and support in audit and evaluation. Fluent Te Reo speaker and qualified translator Rangi has a deep knowledge and understanding of Te Ao Māori. Rangi has extensive knowledge of the disability sector and approaches of care that improve managing outcomes for people with disabilities.

Christine Wilson - Whakanui

Christine Wilson has worked for as a lead evaluator and researcher in the disability/neurodivergent space in Aoteraroa New Zealand for over 25 years.  Her focus has been the mana and rights of disabled and neurodiverse people and their families / whānau.

She has a PhD (1996 Monash University) in supporting people with learning disabilities in the community and works comfortably with both the qualitative and quantitative methodologies.

As well as conducting 100s of evaluations Christine has written numerous research papers for government and private agencies, provided training to disabled people, family, whānau and frontline staff on a variety of topics and set up internal consumer led monitoring within organisations. 

Christine set up Whakanui with a dedicated group of disabled people and whānau in 2022.  Whakanui means ‘celebration’.  We aim to celebrate people and their abilities and those who strive to work for and in partnership with disabled and neurodiverse people, tangata whaikaha Māori and families or whānau.